Our Strategic Partners
Collaborating with industry leaders to deliver exceptional value and comprehensive solutions for service excellence transformation
Partnership Philosophy
At ServiceFrontier, we believe in the power of strategic partnerships to amplify our impact. Our partner ecosystem brings together the world's leading technology providers, methodology experts, and implementation specialists.
Through these collaborations, we ensure our clients receive best-in-class solutions that integrate seamlessly and deliver measurable results across people, processes, and technology.
Technology Partners
Leading platforms that power our digital transformation solutions
Microsoft
Dynamics 365, Power Platform, Azure AI services for comprehensive CX solutions
- • Customer Service Solutions
- • Power BI Analytics
- • AI Builder Integration
Salesforce
Service Cloud, Experience Cloud, Einstein AI for intelligent customer service
- • Service Cloud Implementation
- • Einstein Case Classification
- • Community Cloud Setup
HubSpot
Service Hub, CRM platform for integrated customer experience management
- • Service Hub Configuration
- • Customer Portal Setup
- • Workflow Automation
Amazon Web Services
Cloud infrastructure, AI/ML services, and analytics platforms
- • Amazon Connect Solutions
- • SageMaker AI/ML
- • CloudWatch Analytics
Methodology Partners
Proven frameworks and assessment tools for service excellence
Gallup
Official Gallup Certified Strengths Coaching partnership for talent development and employee engagement solutions.
Partnership Level:
Certified Gallup Strengths Coach Network
Baldrige Program
National Institute of Standards and Technology (NIST) Baldrige Performance Excellence Program for organizational assessment.
Partnership Level:
Licensed Baldrige Examiners
Lean Six Sigma
International Association for Six Sigma Certification (IASSC) partnership for process excellence and continuous improvement methodologies.
Partnership Level:
IASSC Certified Black Belt Trainers
Regional Partners
Local expertise and market knowledge across Asia-Pacific
Singapore Business Federation
Strategic Alliance Partner
Collaboration to support SMEs in their digital transformation and service excellence journey across Singapore and Southeast Asia.
ASEAN Service Excellence Network
Founding Member
Leading initiative to establish service excellence standards and best practices across ASEAN member countries.
Partnership Benefits
What our strategic partnerships deliver for clients
Best-in-Class Solutions
Access to leading platforms and proven methodologies for comprehensive service excellence
Cost Optimization
Preferential pricing and bundled solutions through our strategic partner relationships
Innovation Access
Early access to new features, beta programs, and cutting-edge innovations
Comprehensive Support
Enhanced technical support and professional services throughout implementation
Our Partner Ecosystem
Comprehensive network delivering end-to-end solutions
ServiceFrontier
Service Excellence Hub
Technology Partners
Methodology Partners
Regional Partners
Become a Partner
Join our ecosystem of excellence and help transform service delivery across Asia-Pacific
Technology Partners
Platform providers, software vendors, and technology innovators
Implementation Partners
Consultancies, system integrators, and solution providers
Channel Partners
Regional distributors, resellers, and local market experts